Welcome

Welcome to Sassy Blossom. We love to make monogrammed and personalized items designed by you just for you! We hope you will enjoy shopping with us. We offer many other products at www.shopsassyblossom.com . Please let us know if you have any questions and we will be happy to assist you. We always ask that you become familiar with Etsy conversations (Etsy's messaging system) so that we can contact you should we have any questions regarding your order.

Payments

Full payment is due at the time of purchase. Once your payment has been received, we will place your order in our system to begin production.

Shipping

All items will be shipped via USPS once they are made complete. Our items are personalized and typically take 10-14 business days. Please contact us if you need an item sooner and we will do our best to accommodate you.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 5 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Returns and exchange details

We DO NOT ACCEPT RETURNS OR EXCHANGES on any products as they are personalized and made especially for you. No refunds will be given, so please ensure you give us the correct monogram information at checkout or message us with any questions.

We DO NOT ACCEPT CANCELLATIONS as we order supplies and materials for our products quickly and try to get them into production as quickly as possible.

In the unlikely event that you believe you have received defective or damaged merchandise, we must be notified within 24 hours of delivery confirmation.

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