Add a monogram to an item in our shop
Full payment is due at the time of purchase. Once your payment has been received, we will place your order in our system to begin production.
MOST ITEMS WILL SHIP IN TIME FOR CHRISTMAS IF ORDERED BY 12/15. PLEASE CONTACT US TO CONFIRM.
All items will be shipped via USPS once they are made complete. Our items are personalized and typically take 10-14 business days. Please contact us if you need an item sooner and we will do our best to accommodate you.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Non personalized items may be returned for a refund less shipping and restocking fees, if you notify us within 3 days of receiving the item. The item must be post marked within 7 days of receipt of the item. The item must be in its original bag with tags and no signs of use or wear.
A 10% RESTOCKING FEE WILL BE CHARGED ON ALL RETURNS to cover the cost of shipping the item to you. You will also be responsible for return shipping.
We DO NOT ACCEPT CANCELLATIONS as we order supplies and materials for our products quickly and try to get them into production as quickly as possible.
In the unlikely event that you believe you have received defective or damaged merchandise, we must be notified within 24 hours of delivery confirmation.